About Your Water

Water delivered to customers in Berkeley County comes from a variety of groundwater and surface sources. Our largest source of water is the Potomac River.

Engineering And Planning

The District maintains an AutoCAD map of its distribution system that shows the location and size of water mains in relation to streets, buildings, streams, railroads and other physical features.

Customer Support

If you have moved into a residence that already has water service and you need to get water service turned on in your name, you need to complete an Application for Water and Sewer Service.

Contact Us

District office
251 Caperton Boulevard
Martinsburg , WV 25403

Office hours
Monday through Friday
8 AM to 4:30 PM

E-mail: admin@berkeleywater.org

Telephone number: (304) 267-4600

Fax number: (304) 267-3864

For emergencies, call

(304) 267-4600
An operator is available 24 hours per day for water emergencies.

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